December 21, 2011 - Wednesday

Merry Christmas!

There are no reindeer in Glacier Park, the bighorn sheep union has repeatedly turned down Santa's requests for sleigh pulling, and I have it on good authority that Mrs. Clause has forbidden him from trying to harness a mountain goat. While I have never seen him do it, I am pretty sure that Santa uses horsepower to bring gifts to the good hikers. From the mountains of Montana, we wish you a Merry Christmas!

We are taking a little time off to enjoy our families, we hope you get to do the same. No one will be answering the office phone until January 2. See you in the new year.

Kevin

November 23, 2011 - Wednesday

Happy Thanksgiving

We will be out of the office over the holiday, and we hope that you get an opportunity to relax with your loved ones as well. We will be back in the office again on Monday, November 28.

Kevin

November 1, 2011 - Tuesday

2012 rates

The National Park Service has approved our rates for the 2012 season. The fares listed here on our website are correct and now official. If you have already received a 2012 reservation confirmation, the rates listed are correct. You may now pay your bill with confidence that these fares will not change.

Happy Hiking!

Kevin

October 27, 2011 - Thursday

Your 2012 reservation

Thanks to everyone for your excitement and enthusiasm toward the chalets. It has been an exciting week helping everyone with your 2012 visits.

If you did not get the reservation you wanted, please watch the availability calendar over the winter for any changes and openings.

For those of you needing to make a deposit payment, the phone lines ought to be easier to connect through in the upcoming weeks. You can also mail your payment using the form on the bottom of your posted confirmation. We are going to be backlogged handling your payments over the next couple weeks, so we will temporarily waive the 14 day payment deadline until we get caught up.

Thanks and happy trails!

Kevin

October 20, 2011 - Thursday

Making 2012 reservations.

We will begin accepting reservations for the 2012 season on Monday, October 24, 8:00 a.m. Mountain time zone. Here are some tips to help you out.

The two best ways to make a reservation are by phone or online through our web site. We will be staffed to handle both simultaneously, so use the method that best meets your needs.

RESERVING ONLINE
A reservation request form will be available through the reservations page of our website beginning on October 24.

We can review and approve these online requests faster than any other type of reservation request, therefore we are likely to create more reservations from online requests than by phone. Online reservations have the advantage of waiting in queue for us to review them, so you don't have to spend hours of your time on the phone re-dialing. All online requests are handled in the order they are submitted. The disadvantage is that it may take some time, possibly a day or more, before you learn the status of your reservation.

RESERVING BY PHONE
1-888-345-2649

Reserving by phone has the advantage of a live person helping you and instant feedback on your reservation. If you are making a large, or complicated reservation, the phone will be the best choice for you. We will be answering the phone during office hours, 8:00am to 2:00pm, Monday through Friday, in the Mountain Time Zone.

The phone line is usually very congested when we start taking reservations. With hundreds of people calling simultaneously, you are likely to encounter busy signals and difficulty connecting. Patience and persistence will be your best tools for reaching us by phone. Please do not call the National Park Service or other local hotels. Our toll free phone number is the only phone number you can call to make a chalet reservation.

THANK YOU
We are thrilled that so many people are excited to join us in the mountains. We will be working hard until all reservation requests are personally handled.

We will be updating our online availability calendar regularly, however, when we experience this large volume of reservation requests the calendar cannot keep up and the displayed vacancies may not be accurate.

Returning customers, please be advised that our cancellation policies are being updated for the 2012 season. Please check the new policies so that you do not accidentally incur unwanted fees.

We are excited to talk to you soon.
Happy Hiking!

Kevin

October 3, 2011 - Monday

Looking forward to 2012

We have some new information about the 2012 season:

Sperry Chalet will be open from July 19 to September 9, 2012.

We will begin accepting reservations on Monday, October 24.

Happy Trails

Kevin

August 25, 2011 - Thursday

Closed for the season.

Sperry Chalet is closed for the season. While our summer was short and sweet, it was rich with adventure and many friends both new and old. Thank you to everyone who made the hike and visited us.

We closed early this year to allow time to complete repairs from last winters extraordinary snow and avalanche. Another thank you goes to the National Park Service repair crews who are doing such a fine job of caring for Sperry Chalet. And also a special thank you goes out to everyone who wanted to visit us but were thwarted by our little natural disaster. Your patience and understanding were exemplary and very touching.

We are looking forward to a fresh start in 2012. If you are interested in reservations for next summer, please check back here in October. Complete details of our office schedule and summer operating season should be ready by then. We typically start taking reservations in the last week of October.

Happy Trails

Kevin